Privacy Policy

1. Introduction

HygieneLeads ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and encrypted password. We also store your selected region for lead generation purposes.

2.2 Lead Data

We collect and process publicly available data from the Food Standards Agency (FSA) database and Google Reviews to generate leads. This includes business names, addresses, hygiene ratings, and review content.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your card details. We retain your Stripe customer ID and subscription status for billing management.

2.4 Usage Data

We automatically collect information about how you interact with our service, including log data, device information, and usage patterns.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases as defined by UK GDPR:

• Legitimate Interest: To provide and improve our lead generation service, including processing FSA data and generating outreach emails.
• Contract: To fulfill our obligations under the subscription agreement, including billing and service delivery.
• Consent: Where you have provided explicit consent for specific processing activities.

4. Data Retention

We retain your account data for as long as your account is active. Lead data is retained for the duration of your subscription and for 12 months after cancellation for audit purposes. You may request deletion of your data at any time.

5. Your Rights Under UK GDPR

You have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@hygieneleads.co.uk.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls.

7. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing
• Food Standards Agency: For publicly available hygiene rating data
• Google: For business review data
• Resend: For email delivery

8. FSA Data Disclaimer

Lead data sourced from the Food Standards Agency is publicly available information. HygieneLeads does not guarantee the accuracy, completeness, or timeliness of this data. We are not affiliated with or endorsed by the Food Standards Agency. Users should verify all information independently before using it in outreach campaigns.

9. Contact

For privacy-related inquiries, contact us at: privacy@hygieneleads.co.uk